Dimplex Outdoor Wall-mounted Natural Gas Infrared Heater, 31,500 BTU - Model DGR32WNG
Overview
The Dimplex DGR32WNG Outdoor Wall-Mounted Natural Gas Infrared Heater is the perfect solution for extending your patio season in style and comfort. With its powerful 31,500 BTU output, this heater delivers efficient, radiant heat to outdoor areas, making it ideal for early spring or late summer evenings. Designed to be mounted on the wall or ceiling, it saves valuable floor space, allowing you to maximize your outdoor layout without compromising on warmth. Whether you're hosting guests or enjoying a quiet evening outside, this heater ensures comfort on demand, all while being easy to install with your existing natural gas line.
Built with durability and safety in mind, the Dimplex DGR series includes advanced wind protection, providing reliable performance even in winds up to 9.9 mph (16 kph). Its ceramic element design radiates heat efficiently, while safety certifications ensure peace of mind. Sleek and stylish, this heater blends seamlessly with any outdoor décor, making it a smart and practical addition to any outdoor patio or seating area.
Key Features:
⦿ 31,500 BTU Output: Delivers powerful, radiant heat for outdoor spaces.
⦿ Space-Saving Design: Wall or ceiling mounting options for maximum flexibility in layout.
⦿ Wind Protection: Performs reliably in winds up to 9.9 mph (16 kph).
⦿ Natural Gas-Powered: Operates efficiently with a simple connection to your existing natural gas line.
⦿ Durable Ceramic Element: Provides efficient, long-lasting heat for outdoor use.
⦿ Stylish and Functional: Blends seamlessly into outdoor environments while offering powerful heat.
⦿ Advanced Safety Features: Certified for safety with reliable protection in outdoor settings.
Documents and Instructions:
⦿ Product Manual
⦿ Product Specifications
The Dimplex Outdoor Wall-Mounted Natural Gas Infrared Heater is a powerful, space-saving heating solution for outdoor areas. Offering 31,500 BTUs of heat, wind protection, and stylish design, it's perfect for extending your outdoor comfort into cooler seasons.
⦿ 2 Year Warranty
⦿ Easy Returns (20-Day Money-Back Guarantee)
⦿ Free Shipping (If in stock, ships within 24 hours. Otherwise, ships in 3-5 days plus transit time.)
Specifications
| Model Number | DGR32WNG |
|---|---|
| Series | DGR Series |
| Description | Outdoor Infrared Natural Gas Heater - Black |
| Installation | Wall-mount (bracket included); can also be suspended from the ceiling using the optional DGRPOLE-WM |
| Upc | 781052139244 |
| Btu | 31,500 BTU/hr |
| Fuel | Natural gas line |
| Electricity Required | None - no electricity or hard wiring required |
| Warranty | 1 year limited |
| Weight Kg Lb | 6.2 kg / 13.7 lb (packaged 6.35 kg / 14 lb) |
| Product Dimensions In | 25-1/2 W x 16 H x 11-1/2 D |
| Product Dimensions Cm | 65 W x 40.6 H x 29.2 D |
| Carton Dimensions In | 28-1/8 x 13-3/8 x 38-1/2 |
| Carton Dimensions Cm | 71.5 x 34.0 x 31.9 |
| Heat Coverage | Up to 172.2 sq ft (16 m2) with one heater |
| Burner | Commercial-grade 4-tile ceramic burner |
| Construction | 430 stainless steel, high-temperature paint |
| Wind Protection | Rated to 9.9 mph (16 km/h) |
| Clearances | Ceiling 20 in (50.8 cm) minimum, reducible to 12 in (30.5 cm) with the optional DGRSHIELD. 40 in (101.6 cm) minimum clearance. Recommended minimum mounting height 79 in (200.7 cm). |
| Whats In The Box | Wall bracket and gas regulator included. Protective grille and reflector included. |
| Optional Accessories | DGRSHIELD - Low Clearance Heat Shield - Black, UPC 781052145481, 1 yr, 5.44 kg / 12 lb, DGRPOLE-WM - Optional Ceiling Mount Bracket, UPC 781052145498, 1 yr, 2.9 kg / 6.39 lb, 5-7/8 x 26-7/8 x 5-7/8 in |
Manufacturer Documents
Official documents from Dimplex. These are the drawings to check before you frame the opening — they are the manufacturer's current revision, hosted on their own site.
Documents are published by the manufacturer and can be revised without notice. If anything in them conflicts with what you see here, the manufacturer's document is the one that governs the install.
How to Measure
Take three measurements before ordering: width, height, and depth of your fireplace opening (or the surface where this product will be installed).
Always measure to the nearest 1/8 inch. Take each dimension twice and use the smaller number — fireplaces aren't always square.
Need help? Email a photo + dimensions to hello@exceptionalfire.com and we'll review your fit before you place the order.
Shipping & Returns
Free shipping across the contiguous US. Ships in 2-6 days from our facility.
All shipments are insured and tracked. You'll receive a tracking number via email within 24 hours of dispatch.
30-day returns on stock items in original condition. Free return shipping if the item arrives damaged or doesn't match the listing.
Warranty
This product is backed by our 5-year limited warranty against manufacturing defects in materials and workmanship.
Warranty covers structural integrity, finish, and hardware. Normal wear, damage from improper installation, and modifications void coverage.
To file a claim, email warranty@exceptionalfire.com with your order number and photos of the issue.
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Frequently asked questions
Will fireplace doors save energy?
Yes. When closed during periods the fireplace is not in use, glass doors seal the firebox opening — preventing warm indoor air from escaping up the chimney and blocking cold drafts from entering. This is one of the most common reasons buyers add doors to a masonry fireplace, where an open damper can lose hundreds of cubic feet of conditioned air per minute.
Can I close the doors while a fire is burning?
It depends on the door type. Most masonry-fireplace doors with tempered or ceramic glass are designed to be operated open while a wood fire burns at full intensity, then closed once the fire has burned down to embers. Always check the manufacturer's instructions for your specific model. Doors with mesh curtains can stay closed during active fires — the mesh blocks sparks while letting heat radiate through.
How do I measure for fireplace doors?
Measure the firebox opening at three points each direction (top, middle, bottom for width; left, center, right for height) and use the smallest measurement. For overlap-fit doors, add room for the frame overlap (typically +2" width / +1" height). For inside-fit, subtract clearance (-1" width / -½" height). Every custom order ships through our free Expert Fit Review — we verify your measurements before production.
What's the warranty on EF fireplace doors?
All doors carry a 5-year warranty against frame defects. The powder-coat finish is warranted against chipping and fading for 5 years. Glass and mesh are warranted against defects for 1 year. Damage in transit is fully covered — file a claim within 48 hours of delivery.
Do you offer free shipping and returns?
Free freight shipping on all orders within the contiguous US. Custom-made doors are non-returnable because every order is verified through Expert Fit Review before production — no measurement risk on your end. Quick-Ship inventory items have a 30-day return window on unused, uninstalled units.